Terms of Service — Dr.Creators

1) Acceptance of Terms

By creating an account, clicking “I Agree,” or accessing the Service (including connecting your Instagram or TikTok accounts), you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

2) Definitions

• Brand: a User using the Service to discover, evaluate, or collaborate with creators.
• Creator: a User connecting social accounts and/or sharing profile and performance data.
• Platform Data: data obtained through Instagram Graph API/Meta Platform and TikTok for Developers pursuant to your authorization.
• User Content: content you submit or upload to the Service (e.g., campaign briefs, messages, notes, ratings).

3) Description of the Service

Dr.Creators is a creator relationship and campaign management platform that helps Brands and Creators discover opportunities, manage collaborations, and analyze performance. Features may include account connections (Instagram/TikTok), campaign tracking, messaging tools, analytics, and integrations with third-party services. We may update, add, or remove features at any time.

4) Eligibility & Organization Use

• You must be at least 18 years old and have capacity to contract.
• If you use the Service on behalf of a company, you represent that you have authority to bind that company; “you” includes that company.
• You are responsible for compliance with all applicable laws (including advertising, privacy, and platform policies) in your jurisdiction.

5) Accounts & Security

• Provide accurate, current, and complete registration information and keep it updated.
• Maintain the confidentiality of your credentials and restrict access to your account and devices.
• You are responsible for activities under your account; notify us immediately of any unauthorized use.

6) Plans, Billing & Taxes

Access to certain features may require a paid plan. Fees, billing cycle, and plan limits will be disclosed at checkout or in your account settings. Plans renew automatically unless canceled before renewal. You authorize us (and our payment processor) to charge all applicable fees, taxes, and withholdings. Except where required by law or stated otherwise, payments are non-refundable. We may modify prices with reasonable advance notice.

7) Platform Data (Instagram/Meta & TikTok)

When you connect your Instagram or TikTok account, you instruct us to access Platform Data within the scope of your consent and applicable API permissions. You may revoke access at any time via Meta/TikTok settings or within the Service.

• Compliance. We will use Platform Data in accordance with Meta Platform Terms, Instagram Graph API Terms, and TikTok Developer Terms/Policies. You also agree to comply with those terms.
• Limited Use. We access, use, store, and process Platform Data only to provide and improve the Service, troubleshoot, secure, and comply with law. We do not sell Platform Data.
• No Misuse. You will not scrape, circumvent API restrictions, resell, broker, or otherwise misuse Platform Data. Do not combine Platform Data with other personal data in a way that violates platform policies or law.
• Retention. We retain Platform Data only as necessary to provide the Service or as required by law/your instructions. Upon revocation or account deletion, we will delete or de-identify Platform Data within a commercially reasonable period, subject to legal retention obligations.
• Tokens. Access tokens are stored securely and are not shared with other Users.

8) User Content & License

• You retain ownership of your User Content. You grant us a worldwide, non-exclusive, royalty-free license to host, use, reproduce, process, adapt, and display your User Content as necessary to operate, protect, improve, and provide the Service.
• You represent that you have all rights to submit the User Content and that it does not violate others’ rights or any law.
• You may not upload content that is illegal, infringing, defamatory, hateful, harassing, pornographic, or otherwise objectionable, or that violates platform policies.

9) Brand–Creator Interactions

• We are not a party to agreements between Brands and Creators. You are solely responsible for negotiations, deliverables, disclosures (including #ad and similar), payments, and compliance with advertising and consumer protection laws.
• You will not use the Service to send spam or unsolicited communications. Messaging features (if any) must be used in compliance with applicable platform rules and anti-spam laws.

10) Acceptable Use

• Do not violate any law, third-party right, or platform policy.
• Do not attempt to gain unauthorized access to the Service or related systems, or interfere with their operation.
• Do not reverse engineer, decompile, or attempt to extract source code (except as permitted by law).
• Do not upload malware, attempt to bypass security, or overload our infrastructure.
• Do not use Platform Data beyond granted permissions or outside the Service.

11) Privacy, Data Protection & DPA

Our Privacy Policy explains how we collect, use, and share personal data, including Platform Data. To the extent we process personal data on your behalf as a processor, our Data Processing Addendum (DPA) forms part of these Terms. We aim to comply with applicable laws, including Brazil’s LGPD, the GDPR (EU/UK), and other relevant regulations.

12) Security

We implement reasonable technical and organizational measures to protect the Service and data. No system is fully secure; you acknowledge the inherent risks of internet transmission and storage.

13) Availability, Changes & Beta

• The Service may be unavailable due to maintenance, updates, or outages. We are not liable for downtime.
• We may modify or discontinue features at any time. For material adverse changes to paid features, we will provide reasonable notice.
• Beta or pre-release features are provided “as is,” may be unstable, and may be discontinued at any time.

14) Intellectual Property

The Service, including software, design, and trademarks, is owned by the Company or its licensors and is protected by intellectual property laws. No rights are granted except as expressly stated in these Terms.

15) Term & Termination

• You may stop using the Service at any time and may request account deletion in your settings or by contacting us.
• We may suspend or terminate access immediately for any breach of these Terms, legal requirement, platform policy violations, or risk to users or the Service.
• Upon termination, your right to use the Service ceases; certain sections survive (including IP, disclaimers, limitations, indemnities, and governing law).

16) Data Deletion & Portability

• You may revoke Instagram/TikTok permissions at any time in those platforms’ settings.
• You can request deletion of your account and personal data via /data-delete or by email (see Contact). We will delete or de-identify personal data and Platform Data subject to legal retention obligations.
• Where required by law, you may request a copy of your personal data in a portable format.

17) Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

18) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY (OR, IF NONE, USD $100).

19) Indemnification

You will defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to your User Content, your use of the Service, your breach of these Terms, or your violation of law or third-party rights.

20) Third-Party Services

The Service may integrate or link to third-party services (e.g., Instagram/Meta, TikTok, payment processors, analytics). We are not responsible for third-party services, terms, or policies. Your use of them is at your own risk and subject to their terms.

21) Governing Law & Dispute Resolution

These Terms are governed by the laws of Brazil, without regard to conflict-of-laws rules. The exclusive venue for disputes will be the state or federal courts located in Balneário Camboriú, Santa Catarina, Brazil, and you consent to their jurisdiction.

22) Changes to Terms

We may update these Terms from time to time. We will post the updated Terms and update the “Last updated” date. Material changes will be notified via the Service or email. Your continued use after changes become effective constitutes acceptance.

23) Miscellaneous

• Entire Agreement. These Terms, the Privacy Policy, and DPA constitute the entire agreement regarding the Service.
• Severability. If a provision is unenforceable, the remainder remains in effect.
• Assignment. You may not assign these Terms without our consent; we may assign to an affiliate or in connection with a merger or sale.
• Force Majeure. We are not liable for delays or failures due to events beyond our reasonable control.
• Notices. We may provide notices via the Service, email, or your account address.

24) Contact

For data deletion requests, visit /data-delete.